Bank One, N.A. v. Echo Acceptance Corp., 2006 WL 2564262 (S.D. Ohio Sept. 1, 2006)

Key Insight: Court ordered that, to the extent the information kept in database was not duplicative of hard copy complaints produced, defendants must produce customer dispute information (including related information dealing with investigations and results) available through defendants’ computer databases dealing with disputes by certain consumers

Nature of Case: Breach of indemnification agreement

Electronic Data Involved: Databases used to manage customer accounts